Yikes - can't get the smell out of my house
We just bought a box of these (and now I'm reading all the reviews I realize we shouldn't have). My whole upstairs smells of whatever the "non" scent is - vaguely sweet and floral, and very strong. We used to get bounce unscented and they didn't smell like anything much at all, which I thought was the point(?). YUCK. Gross. Never again. The box is going in the trash, and if the liquid smells the same it'll go there as well. What a waste of money.We really can't recommend this at all, since the whole point of fragrance free products is supposed to be that they are free of fragrance.UGH.
Yikes - can't get the smell out of my house
We just bought a box of these (and now I'm reading all the reviews I realize we shouldn't have). My whole upstairs smells of whatever the "non" scent is - vaguely sweet and floral, and very strong. We used to get bounce unscented and they didn't smell like anything much at all, which I thought was the point(?). YUCK. Gross. Never again. The box is going in the trash, and if the liquid smells the same it'll go there as well. What a waste of money.We really can't recommend this at all, since the whole point of fragrance free products is supposed to be that they are free of fragrance.UGH.
Smells like perfume
It smells perfumed. Not as much as the normal Bounce, but it still has that distinct perfume smell. I see from their reply to other reviews that they are saying this is the "natural" smell of the ingredients, but the smell is so perfumy I find it hard to believe that there is not a fragrance added, maybe not directly to their product on purpose, but then maybe already added to an ingredient before they get it or some other way that they can get around having to list it. Disappointed.
Bounce
The Bounce Team
12/31/20
We always want to maintain the trust we've built over the years with users like you, Mika, which is why we partner with http://spr.ly/6422Hpzg0 to be as transparent as possible about which ingredients we choose to put in our dryer sheets. Of course, our team is just a call away at (800) 526-8623 if you have questions, or if you'd like to share more about your experience with us.
Anonymous
Your Location:
El Segundo, CA
NOT UNSCENTED
This product is NOT unscented! The smell from the sealed box was so strong that it made my nose run while I was still in the car on the way home from the store and all of the groceries that were in the same bag smell terrible. It was a curbside pick-up or else I would have never bought it. I have been buying unscented/free & clear Bounce for years and I usually trust this brand with my allergies. I am extremely disappointed and will not be buying again.
Bounce
The Bounce Team
11/18/20
We're sorry you were disappointed with your experience, and we'd love to do what we can to help. Although no perfumes are added to our Free & Gentle Dryer Sheets, they will have a scent due to their natural smell. This scent should not transfer to your clothes. We'd love to get some details about your box, so we can look into this further for you. When you have the chance, reach out to us at 1-800-526-8623, and we'd be more than happy to help.
clrclr
Your Location:
montclair NJ 07042
This box smells
They have never smelled before and this box smells awful. I bought a CVS in Montclair. This has never happened before. What changed?
Bounce
The Bounce Team
08/08/20
We're so sorry you had that experience. Although fragrance or perfume is not added to the product, it will have a scent due to the natural scent of the ingredients. Since there's no masking fragrance added to cover this smell, you may notice it before using the product, but it should not transfer to your fabrics after use. Sometimes prolonged contact with strongly scented products can cause the scent-free product to pick up the fragrance. Please give us a call at (800) 526-8623, so we can help you further with this.
Why is there scent?
I’m glad I’m not the only one that notices the scent in this supposed to be “free and gentle” brand. I left it on it’s own for a few weeks but it still smells. Did you change the ingredients? Please take the scent away for people who can’t stand scent. Not sure what to do now with buying another brand.
Bounce
The Bounce Team
07/31/20
We're very sorry you had this experience. No, we didn't change the scent. Although fragrance or perfume is not added to the product, they will have a scent due to their natural smell. Since there's no masking fragrance added to cover this smell, you may notice it before using the product, but it should not transfer to your fabrics after use.Sometimes under unique circumstances, such as prolonged contact with strongly scented products, the product can pick up fragrance from other nearby products. Please give us a call at (800) 526-8623, so we can help you with this.
Elaine11
Your Location:
VANCOUVER, BC
FREE & GENTLE IS NOT UNSCENTED BUT A STRONG SMELL
The last 2 boxes I bought of "free and gentle" are supposed to be unscented but they definitely scented. So disappointed! Because this was our 2nd box I even let the box sit isolated for 2 weeks incase it picked up a scent from something in the store but it still smelled. I called the 1-800 number and they were great and are refunding my money but not sure if I will buy again as I will be trying another brand.
Strong Perfume Smell to box I got this week
I have been a long time user of Bounce Free and Gentle because it was the only product with a milder scent.I usually buy this from Walmart or Amazon (they both have the same comments about a recent box)Based on the other reviews here I will probably toss this box out. I am very disappointed and will have to search out another brand.
Bounce
The Bounce Team
05/18/20
We can't tell you enough how much your long time loyalty means to us. The Free & Gentle Dryer sheets should be scent free, Sue. When you have a little time to talk, we'd like to assure you that these are still the Dryer Sheets you've relied on for so long. Please reach out to us at (800) 526-8623.
Kribbs
Your Location:
not your business
HORRIBLE SCENT FOR "FREE & GENTLE" NOW
OMG! WHAT HAPPENED???? I have been buying fragrance-free BOUNCEfor YEARS AND YEARS! I just bought a large box and was utterly shockedby the STRONG FRAGRANCE! Either the packaging department made a mistake or Proctor and Gamble changed their "recipe!" I want a refund !!Unfortunately I lost my grocery receipt where I bought it, or otherwise I would return for an immediate refund. I need the address where to return for money back. I WILL NEVER BUY AGAIN !!!
Bounce
The Bounce Team
03/19/20
We're sorry you had this experience. Our unscented fragrance-free Bounce Dryer sheets provide softness, and static protection in your dryer. The scent you smell could be the natural scent from the ingredients used for the product, or while in storage, it could have picked up the scent of another product. Please give us a call at (800) 526-8623, so we can make this right for you.
Now has strong scent
I too just recently bought a box and it has a strong perfume odor. I have been using this for many years and it never had an odor before. I bought a second box thinking something was wrong with the first. It too has strong odor. Won't be using this product anymore unless it goes back to having no perfume odor as I have sensitivity to this. Very disappointed.
Bounce
Bounce
12/26/19
Your many years of loyalty means the most to us. We'd like to reassure you that the Free & Gentle is still the odor free product you're looking for. When you have a few minutes to talk, please reach out to us at (800) 526-8623 and we'll get your confidence in us restored.