Your Location:
Tucson, AZ
Something is wrong- Unpleasant new fragrance
I am single and buy in bulk so I’m finally finishing my second box (240 ct) of Bounce FREE & SENSITIVE so went on Amazon to reorder (it’s been a couple of years). Apparently all that is available is now called FREE & GENTLE, so I ordered it assuming just the name had changed. Not so! It smells really strong and NOT PLEASANT! Like other reviewers, 1. You could smell it while still in the Amazon packaging!, 2. I grabbed the almost empty old box and sniffed a lot to compare, feeling like I must be crazy, 3. I recall liking the scent of regular Bounce (but my boyfriend has sensitive skin), and briefly wondered if the products got mixed up, but they didn’t. Regular Bounce smells really nice, this smells just awful!, 4. I googled the problem and saw some merchants said maybe the product had sat next to a fragrant product and recommended that we air it out... so I did. I opened it and literally laid the dryer sheets out in the garage for a few days... And made my whole garage stink! 5. I gave up and returned the item to Amazon in defeat. That was 30-45 days ago, and it looks like this is still an issue, so I’ve purchased a box of Free & Sensitive off of eBay just now (I’m praying it’s actually that exact product) and hoping that will get me through a year while P&G fixes what wasn’t broken! VERY FRUSTRATING. There MUST be a manufacturing issue, because NO SANE BUSINESS would choose this unpleasant chemical-smelling odor to willingly place on what is supposed to be an UNFRAGRANCED product. PLEASE sort this out, P&G! There is no other effective fragrance free option on the market- you MUST know this!
Excellent
Great product, I have sensitive skin and I have never had a problem
Originally posted on
www.pgeveryday.com US
The scent has changed
I have used this product for many years without issue.
There was always a mild scent, it was never truly scent free but now there is a horrid smell to this most recent box and I see others have found the same.
For those of us who suffer from allergies, asthma, sense sensitivities this is a concern.
If you were going to change your product, I would recommend you indicate same on the packaging.
Very disappointed customer!
Bounce
Bounce
The Bounce Team
06/11/19
We haven't made any recent changes to our Free & Gentle™ unscented sheets, so we're very sorry to hear this. We'd like to take a look into the box that you noticed the scent with so that we can see what might be going on and so we can try to help, please give us a call at (800) 526-8623.
Sensitive
Your Location:
Lethbridge Alberta
Not the same as free and clear?
I have always used bounce free and clear due to fragrance allergies and now this box of free & gentle has a distinct fragrance smell to it. Seems like the product has changed and not for the better.
Bounce
Bounce
The Bounce Team
06/04/19
Our Free & Gentle sheets should be scent-free while still providing the same awesome softness and static-fighting power, so we definitely want to look into this! Give us a call at (800) 526-8623, we'd like to learn more so we can try to help.
Aquarius
Your Location:
Orange County, CA
No longer unscented
I have been using Bounce free and clear for years. I recently bought a new box and it is not unscented as stated. I had to put the box outside until I could return it. I doubted my own senses until I read the reviews. I have extremely sensitive skin and this product is falsely claiming it is scent free. Judging from the recent reviews here, you need to address these complaints instead of defending your product. Something has definitely changed.
Bounce
Bounce
The Bounce Team
05/29/19
We're very sorry to hear that you've had this experience! We certainly want to look into this further, as our Free & Gentle sheets should be 100% scent free while still providing the same awesome softening and static-fighting power as our scented products. Please give us a call at (800) 526-8623 when you have a moment.
Brenda12
Your Location:
Spartanburg, Sc
Fragrance
I have used Bounce Free and clear ( now states free and gentle) for years due to severe allergies to fragrance. for years due to severe allergies. But, the last 2-4 times of purchase, I have noticed a fragrance and that box now states free and gentle. Please explain why you added scent. The shelves are loaded with scented products. I feel discriminated against. Even Febreeze makes a free and clear product that works. Please address.
Thank you
Bounce
Bounce
The Bounce Team
04/29/19
Our Free & Gentle™ dryer sheets should still be unscented, so we're very sorry to hear that you've had this experience, Brenda. We'd like to take a closer look into things so we can see what might be going on and make things right, so please give us a call us a call (800) 526-8623.
sonia_24286157
Excellent
I love these. They do have a faint scent but not strong enough to be irritating. I keep them in my linen closet to keep my bed sheets smelling outdoor fresh.
Yes, I recommend this product!
Originally posted on
www.pgeveryday.com US
Musical Magpie
Your Location:
Courtenay, BC
This product is NOT unscented.
I am extremely sensitive to scents and perfumes. I have purchased many supposedly scent-free dryer sheets that had a detectable scent. I was so grateful to Bounce for producing truly odor-free dryer sheets. Imagine my shock to recently purchase a box of Bounce "Free and Gentle" sheets only to find that it has a distinct perfume. You can smell it on the box before even opening it, smell it on the sheets, and in the clothing after it comes out of the dryer. Your product description clearly states "without perfumes or dyes". What gives? I am not the only reviewer who has remarked on this. Please don't tell me "it must have picked up the scent from a nearby product" or "the sheets have a natural scent" because your previous sheets were indeed SCENT-FREE!
Bounce
Bounce
The Bounce Team
03/25/19
We understand your shock! We can assure you that our Free & Gentle dryer sheets are truly made without added fragrance. Please know that because they're porous, it's possible for them to absorb strong scents around them during shipping or storage. They shouldn't leave a scent on your clothes. This absolutely isn't the high quality experience we expect you to have with our dryer sheets, and we're determined to help make this up to you. So we can, please give us a call at (800) 526-8623.
quick6_16655047
Great
Because other sheets are too perfumey these are the only dryer sheets my wife will use.
Yes, I recommend this product!
Originally posted on
www.pgeveryday.com US
Joelle
Your Location:
Regina, SK
Bounce is best
Bounce Free and Gentle has been our fabric softener of choice for ever. It certainly helps defeat static electricity and it does so without triggering any allergies.
Yes, I recommend this product!