We are committed to providing top‐quality products to our consumers. If you are not completely satisfied with our Bounce dryer sheets or Bounce sprays for any reason, we'll give you your money back by mail via a prepaid card. Our Money Back Guarantee applies to Downy Outdoor Fresh, Free & Gentle, Sweet Dreams, Refreshing Breeze, Sport, Fresh Linen, WrinkleGuard (regular and Mega sheet), Pet, Citrus and Vanilla Bliss, and Spring Renewal dryer sheets, and Bounce Rapid Touch Up 3-in-1.
To receive your full money back refund, please mail:
A completed money back satisfaction guarantee form. Download US English form Download Canada English form Download Canada French form
The original UPC barcode from qualifying Bounce products, and
The original receipt (dated on or before 6/30/21), with the purchase price circled. Must be postmarked within 30 days of purchase.
Mailing address can be found on the forms above.